While Cox Automotive runs in a hybrid environment, the company’s cloud-based IT infrastructure is built on Amazon Web Services (AWS). Cox reports that Splunk solutions boost the bottom line by reducing auction incidents by more than 90 percent and shortening the mean-time-to-resolution. Like an e-commerce website, every minute the auction service is down or sluggish adds up to tremendous financial losses. Cox Automotive now has visibility into issues that affect the performance and availability of each lane. There are up to 32 lanes of bidding at each auction, all of which generate real-time machine data from network gear, switches, routers, cameras, Wi-Fi access points and more. In these auctions, dealers bid on inventory in-person, from desktop computers or mobile devices. For example, Manheim, which provides auction services for specialized dealerships, has a dealer-to-dealer car auction simulcast business that has become increasingly complex.
Splunk ITSI delivers a cohesive way to interpret and visualize our machine data – helping us protect and discover new sources of revenue.”Ĭox Automotive uses Splunk solutions across all of its brands. Splunk ITSI and Splunk Cloud have drastically improved the way Cox Automotive monitors its business critical services. “Having an application or infrastructure service go down during an online auction, for example, is not an option. “Digital transformation is reshaping the automotive world and our business, and Splunk solutions are helping keep Cox Automotive ahead of the competition,” said Ken Gavranovic, vice president of technology, Cox Automotive. The Cox Automotive family includes Autotrader,, Dealertrack, Kelley Blue Book, Manheim, NextGear Capital, vAuto, Xtime and a host of other brands. Splunk solutions help Cox Automotive keep critical services online during revenue-generating events, monitor its products and IT infrastructure across all 28 Cox Automotive brands and identify new revenue streams.Ĭox Automotive is transforming the way the world buys, sells and owns cars with industry-leading digital marketing, software, financial, wholesale and e-commerce solutions for consumers, dealers, manufacturers and the overall automotive ecosystem worldwide. (NASDAQ: SPLK), provider of the leading software platform for real-time Operational Intelligence, today announced that Cox Automotive, a leading automotive services company, is using Splunk® Cloud and Splunk IT Service Intelligence (ITSI) to gain actionable insight into the company’s rapidly accelerating digital business.
0 kommentar(er)
